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E-commerce shutterstock_2108619482

E-commerce

AI is accelerating the transformation of global trade. In response, TAITRA supports enterprises in building digital and AI application capabilities through AI talent development programs and smart technology advisory services. TAITRA also continues to enhance the AiEZ Trade intelligent platform, enabling businesses to accurately identify market trends and expand international business opportunities.

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AI Application

4-1-1-2. 輔導中小企業運用智慧科技行銷new

Empowering SMEs with Smart Technology for Marketing

SME smart transformation was advanced through two key initiatives:
In-depth Support: A six-option AI tool package was provided to help 508 enterprises accelerate product promotion.
AI Talent Training for International Trade: Courses on "Business Strategy" and "Professional Knowledge" covering 8 topics were launched, with 80+ sessions available and 5,234 participants trained.

4-1-2-3. 提升中小企業數位拓銷實戰力new

Enhancing SMEs ' Digital Sales Capabilities

Through digital trade assessments, consulting services, and AI optimization, tailored reports were delivered to 855 companies, consultations were provided to 852 companies, and technological tools were adopted by 601 companies. In addition, 1,008 digital trade training sessions were conducted to support businesses in expanding their international presence.

AiEZ TRADE

AiEZ TRADE is a smart trade platform that integrates economic data with AI applications to support businesses in market decision-making. Through a virtual navigator, it incorporates products and focus areas into AI model training to deliver curated trade intelligence. By providing global import/export charts, trade show recommendations, and buyer profile pairing, the platform empowers enterprises to seize opportunities and expand into international markets.

4-1-3-1. AiEZ TRADE
4-1-3-2. AiEZ TRADE
4-1-3-3. AiEZ TRADE
Tailored for Taiwanese manufacturers, AiEZ TRADE enables data-driven actions and smarter market decisions.
Through the virtual navigator T-ROBO, AiEZ TRADE guides enterprises to incorporate their export products and industry focus into AI model training through an interactive, guided questioning process.
AiEZ TRADE leverages AI technology to cut through market noise and deliver customized trade intelligence directly to businesses. (Conceptual illustration only; not actual data.)

AI Talent Training

In line with the Ministry of Economic Affairs’ AI talent development policy, TAITRA implements a dual-track approach—AI Talent Training and Corporate In-house Training—to support enterprise AI adoption. Four core competency courses enable professionals to quickly build foundational AI knowledge and skills, serving as a starting point for AI transformation, while aligning AI tools and application scenarios with company needs to facilitate internal knowledge diffusion and broader organizational adoption.

4-1-4-2. AI Talent Training
4-1-4-1. AI Talent Training
4-1-4-4. AI Talent Training
Customized corporate programs support enterprises in AI adoption.
A customized corporate training program for a lighting enterprise.
A customized corporate training program for a chemical enterprise.

Taiwantrade Cross-border
E-commerce Training Camp

In partnership with Amazon and Pinterest, the event was organized with 62 enterprises and 293 students from 28 universities. A total of 1,680 catalogs were uploaded, generating 100,000+ overseas views and 114 leads; 159 students earned Google Analytics certification.  Top performers were subsequently invited to design Pinterest ads for 20 premium members, serving 82 companies in total.

 

4-1-5-1. Taiwantrade Cross-border E-commerce Training Camp
4-1-5-3. Taiwantrade Cross-border E-commerce Training Camp
4-1-5-2. Taiwantrade Cross-border E-commerce Training Camp
Students designed Pinterest ads for Grand Union Environmental Control Co,Ltd. showcasing versatile applications of the antibacterial spray in home cleaning scenarios.
Students designed Pinterest ads for Gem Crown Enterprise Co., Ltd., featuring the refreshing taste and social occasion appeal of lychee apple cider.
Students created Pinterest ads for BONNSU LTD., highlighting the safety and educational value of sensory learning baby tableware.

Taiwantrade Industry Online Pavilions and AI Business Matchmaking

Online pavilions were established for priority industries—including machinery, machine tools, auto parts, fasteners, hand tools, plumbing hardware, bicycles, and plastic and rubber products. In parallel, the AI Business Matchmaking Campaign was launched, integrating AI-powered recommendations with online meetings and on-site trade promotion events to deliver “monthly buyers, weekly events, and daily opportunities,” generating USD 74.98 million in business opportunities.

4-1-6-5. Taiwantrade Industry Online Pavilions
4-1-6-6. Taiwantrade AI Business Matchmaking
Taiwantrade Industry Online Pavilions.
Video-based matchmaking sessions were held in parallel with the Taiwantrade Industry Online Pavilions.

DATE SUMMIT

The forum attracted approximately 6,713 participants. Themed around "Pioneering the Future with Smart Sustainability" and "Going Global, Marketing Worldwide," the event focused on international trade policies, digital empowerment, corporate innovation, and e-commerce strategies, featuring 18 speakers from 7 countries. 

4-1-7-1. DATE SUMMIT
4-1-7-4. DATE SUMMIT
Group photo of officials and speakers at the opening ceremony.
Mosaic Venture Lab General Manager Volker Heistermann shared insights on leveraging digital empowerment to build market competitiveness.

Digital Marketing 

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Building Digital Capabilities to Develop Overseas Customers

Focused on digital marketing empowerment, the program supported over 1,200 enterprise engagements over three years. Through digital visibility analysis, English content production, digital advertising, and international matchmaking, it has generated over USD 30 million in international business opportunities and strengthened companies’ global visibility and overseas customer development capabilities.

4-2-1-2. Building Digital Capabilities
4-2-1-3. Building Digital Capabilities
Supporting enterprises in creating high-quality English product videos to enhance global market visibility.
High-quality English brand and product videos can effectively communicate brand value.

Digital Marketing One-on-One Consulting

Monthly one-on-one online consulting was provided for enterprises, covering 17 topics in digital marketing and cross-border e-commerce to help businesses resolve sales expansion challenges. 320 enterprises were served with 521 check-up sessions, achieving a 95% satisfaction rate. Popular topics included website micro-diagnosis, generative AI copywriting and multimedia content, Martech, SEO, and Google Analytics. 
4-2-2. Digital Marketing One-on-One Consulting_shutterstock_2679234971
ESG micro-diagnosis helps enterprises understand ESG standards and initiate sustainability transformation.

Cross- border
E-commerce

4-2-3-1. Amazon Global Selling – Taiwan Pavilion Launch

Amazon Global Selling – Taiwan Pavilion Launch

The Amazon Global Selling team, Payoneer, and Golden Well Int'l Logistics shared insights on product selection, brand management, on-platform marketing, and payment and logistics solutions, helping enterprises leverage cross-border platform resources. A total of 278 enterprises participated.

Cross-border
E-commerce Seminars and One-on One Meetings

Three sessions were held, featuring experts from Boxlight Electronics (Kenya), Chaldal (Bangladesh), Pepita (Hungary), Amazon, eBay, Newegg, Payoneer, and Golden Well Int'l Logistics. The events drew 336 company visits and facilitated 251 one-on-one meetings.

Audiovisual Marketing

4-2-4-2. Glance the Current Economic Trends

Glance the Current Economic Trends

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Through “Afternoon Tea Exchange” and “MICE Keywords” introducing the AiEZ TRADE and Taiwan Select initiatives, as well as exhibitions and venue facilities, including the smart co-working space TAI-ONE SPACE.
4-2-4-6. TAITRA Global

TAITRA Global

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The English international industrial image video “Impressive! TAIWAN” showcasing the global competitiveness of Taiwan’s Big Health industry and the Taiwan Select food sector.
4-2-4-9. Trade Navigator

Trade Navigator

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Produced 23 episodes offering in-depth insights into high-growth markets such as India, the U.S., and Ukraine, while exploring industry trends like premium tea and wellness technology.